What Is an Informational Search? A Guide to SEO Intent

James Wilson

James Wilson

Head of Product

James Wilson, Head of Product at BlogSpark, is a transformational product strategist credited with scaling multiple SaaS platforms from niche beginnings to over 100K active users. His reputation for intuitive UX design is well-earned; previous ventures saw user engagement skyrocket by as much as 300% under his guidance, earning industry recognition for innovation excellence. At BlogSpark, James channels this deep expertise into perfecting the ai blog writing experience for creators worldwide. He specializes in architecting user-centric solutions, leading the development of BlogSpark's cutting-edge ai blog post generator. James is passionate about leveraging technology to empower users, constantly refining the core ai blog generator to deliver unparalleled results and streamline content creation. Considered a leading voice in the practical application of AI for content, James actively shapes the discussion around the future of the ai blog writer, pushing the boundaries of what's possible in automated content creation. His insights are drawn from years spearheading product innovation at the intersection of technology and user needs.

November 11, 20257 min read
What Is an Informational Search? A Guide to SEO Intent

TL;DR

An informational search is a query where a user's primary goal is to find information, get an answer to a question, or learn about a specific topic. These searches represent the learning phase of a user's journey and are not aimed at making a purchase or visiting a specific website. They often begin with words like 'what,' 'how,' or 'why' and make up the vast majority of all searches performed online.

What Is an Informational Search Query?

At its core, an informational search query is a request for knowledge. When a user types a phrase into a search engine, their intent isn't always to buy something or navigate to a specific site; most of the time, they simply want to learn. According to SEO platform Ahrefs, an informational query's primary goal is to find facts, data, or knowledge. This aligns with Google's classification of "Know" intent, where the user is in a research and discovery phase.

The mindset of a user performing an informational search is one of curiosity and problem-solving. They could be a student researching a historical event, a homeowner learning how to fix a leaky faucet, or someone trying to understand the symptoms of an illness. They are at the top of the marketing funnel, gathering information and building awareness long before they are ready to make a purchase decision. This distinction is critical for businesses, as the content created for this audience should educate and build trust, not push for a sale.

These queries can be broad, like 'search engine optimization,' or highly specific and phrased as a question. Some common modifiers that signal informational intent include:

  • Who is...
  • What are...
  • When did...
  • Why does...
  • How to...
  • Guide to...
  • Tips for...

However, search engines are sophisticated enough to recognize informational intent even without these explicit modifiers. For example, a search for 'benefits of meditation' clearly indicates the user wants to learn, not necessarily to book a meditation class at that moment. Recognizing these cues helps content creators meet the user's needs effectively.

The Four Types of Search Intent: A Comparative Analysis

To fully grasp the significance of informational searches, it's essential to understand them in context with the other primary types of search intent. While models vary slightly, search intent is generally broken down into four main categories: informational, navigational, commercial, and transactional. Each represents a different stage in the user's journey and requires a distinct content strategy.

Informational intent, as discussed, is about learning and research. Navigational intent is when a user wants to go to a specific website. They already know their destination and are using the search engine as a shortcut—for example, typing 'YouTube' into Google instead of the full URL. Transactional intent signals a clear desire to perform an action or make a purchase, using keywords like 'buy,' 'discount,' or 'order.' Finally, commercial intent (sometimes called commercial investigation) sits between informational and transactional. The user is researching with the eventual goal of buying, using queries like 'best running shoes' or 'Ahrefs vs Semrush.'

Understanding these differences allows marketers to create a balanced SEO strategy that nurtures users at every stage. You can't just create product pages (transactional); you also need blog posts and guides (informational) to attract users at the beginning of their journey. Creating content that aligns with each intent ensures you are visible and valuable to potential customers, no matter where they are in the decision-making process.

To clarify these distinctions, here is a breakdown of the four intent types:

Intent TypeUser GoalExample KeywordsTypical Content Format
InformationalTo learn or find an answer'how to plant tomatoes', 'what is SEO'Blog Posts, How-To Guides, Videos
NavigationalTo go to a specific website'Facebook login', 'Ahrefs blog'Homepage, About Page
CommercialTo investigate products or services'best email marketing tools', 'product reviews'Comparison Posts, Listicles, Reviews
TransactionalTo complete a purchase or action'buy running shoes', 'iphone 14 for sale'Product Pages, Landing Pages
icons representing the four primary types of user search intent

How to Target Informational Keywords for SEO Success

Targeting informational keywords is a cornerstone of a successful long-term SEO and content marketing strategy. The primary goal is not immediate sales but to attract a wide, top-of-funnel audience by providing genuine value. According to an article from Moz, this approach helps build trust, establish niche authority, and reach a massive audience, as informational queries account for the majority of all searches. By answering a user's questions, you position your brand as a credible and helpful resource, which can lead to future conversions.

The content formats best suited for informational keywords are those that educate and explain. These include:

  • In-depth blog posts and articles
  • Step-by-step how-to guides
  • Video tutorials
  • E-books and whitepapers
  • Infographics that simplify complex topics
  • Glossary entries and definitions

The main advantage of this strategy is the potential for significant organic traffic and enhanced brand awareness. The downside is a lower immediate conversion rate compared to transactional content. However, the trust and authority you build are invaluable assets that pay dividends over time.

Finding the right informational keywords requires a strategic process. Here is a step-by-step approach to discovering what your audience is asking:

  1. Use Keyword Research Tools: Modern SEO tools allow you to filter keyword suggestions by search intent. Start with a broad seed keyword related to your industry and filter for informational queries. For marketers and creators looking to streamline this entire workflow, platforms like BlogSpark can revolutionize the process, using AI for everything from keyword discovery to generating SEO-optimized articles.
  2. Analyze Forums and Q&A Sites: Platforms like Reddit and Quora are goldmines for understanding real-world user questions. Look for common pain points and queries in subreddits or topics related to your niche.
  3. Leverage Google's SERP Features: Pay close attention to the 'People Also Ask' boxes and 'Related searches' on Google's results pages. These are direct insights into the follow-up questions users have about a topic.
  4. Conduct Competitive Analysis: Analyze the top-ranking content for your target topics. Use tools to see what informational keywords your competitors are ranking for that you aren't, identifying content gaps you can fill.
a digital gardener cultivating content to attract organic search traffic

Optimizing Content for Informational Search Intent

Once you've identified your target informational keywords, the next step is to create and optimize content that fully satisfies the user's intent. The focus should be on clarity, structure, and providing a comprehensive answer. It's not enough to simply include the keyword; the content must be genuinely helpful and easy to digest.

The first principle is to use simple, accessible language. Avoid jargon where possible, or explain it clearly if it's necessary. The goal is to educate, not to show off your vocabulary. Break down complex topics into smaller, manageable chunks using short paragraphs and subheadings. A wall of text can be intimidating and will likely cause users to leave the page. A well-structured article helps both users and search engines understand the flow of your content.

This structure is also critical for winning SERP features like Featured Snippets. Google often pulls direct answers, lists, or tables from well-organized content to display at the top of the results. By structuring your content with clear headings (H2s, H3s) and using lists, you increase your chances of being featured.

Here are several specific on-page optimization tactics for informational content:

  • Optimize the URL: Keep your URL short, descriptive, and include the primary keyword (e.g., yoursite.com/how-to-build-treehouse).
  • Craft a Clear Page Title: The title tag is a powerful signal. It should include the primary keyword and clearly state what the user will learn from the content.
  • Include Relevant Topics: Instead of stuffing the same keyword repeatedly, sprinkle in related terms, synonyms, and subtopics. This creates a more natural and comprehensive piece of content.
  • Answer the Question Completely: The most crucial element is to fully satisfy the user's query. Anticipate follow-up questions and address them within the article to provide a complete resource on the topic.

By following these principles, you create a better user experience, which signals to search engines that your page is a high-quality result. This alignment between user satisfaction and technical optimization is the key to ranking well for informational searches.

Frequently Asked Questions

1. What are the three types of searches?

The three primary types of searches are informational, navigational, and transactional. Informational searches are for learning, navigational searches are for finding a specific website, and transactional searches are for making a purchase or completing an action. A fourth category, commercial investigation, is often included to describe searches where users are comparing products before a potential purchase.

2. What is an example of informational search intent?

An excellent example of informational search intent is a query like "how to make a cake." The user is looking for instructions, a recipe, and guidance—not to buy a cake at that moment. Other examples include "what are the symptoms of the flu," "who invented the telephone," or "benefits of exercise." Each of these queries shows a clear desire to acquire knowledge.

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